Business Excellence

No Turning Back the Clock

flickr “Yet all things must die. The stream will cease to flow; The winds will cease to blow; The clouds will cease to fleet; The heart will cease to beat; For all things…

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stop looking for all the answers

Questions Questions. and still they come How can we become more profitable? How can we differentiate our offering? Why do we carry on business in this way? Why can’t we communicate better with…

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customer service is Everything

Yes, I know I am breaking the weekly blogging ritual (to be honest, I’m not sure if it’s really working quite as I hoped for, and this week’s Wednesday post may well be…

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Law Firm Websites ~ Under Construction

Having spent the best part of yesterday looking at innumerable websites, I am drawn to the conclusion – as much as it pains me to say so – that they suck! A website…

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The Art of Business Development (with a few How-Tos …)

Times are tough. “No s*** Sherlock.” Every day you are driven to work harder and harder to make a $/£ or two. And still the targets keep going sky-ward, despite such euphemisms as being…

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The Legal times they are a changing …

Photo from the Library Congress on flickr Doom-sprayers exist in every business. Hell, the British probably do it better than anyone else. If we are not moaning about something – the weather or…

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Fix the Workplace not the People

How many times do you find yourself locked in mortal combat with someone trying to change you? It’s as if n-o-t-h-i-n-g is good enough. Those cryptic comments premised on the idea of ‘feedback’…

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RSS (Really Simple Syndication) ~ Like Hell it is!

Use a RSS feeder

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Making Sense of Twitter

Do you have a plan for Twitter

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(No)Where to Hide (inside a law firm)

Are you working to your full potential?

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